About Us

WSM Services Pty Ltd, trading as Wilson Strategic Management (WSM), is a small management consulting practice with offices in Sydney and Canberra. We work with people in private and public sector organisations seeking to enhance performance.

WSM has specific expertise in the areas of business strategy, marketing (domestic and export), management and team development, including managing the organisation through change. We adopt a strategic focus to improving business processes and the organisation’s internal management environment by focusing on practical priorities and implementing results-based strategies. In addition, the practice is well known for its facilitation skills.

    The practice offers :

1.         experienced, qualified consultants who have successfully undertaken assignments in the private and public sectors.

2.         consultants familiar with the key issues facing SMEs, as well as government business agencies.

3.         consultants who are committed to the success of their clients.

4.         consultants who can work effectively and efficiently with both senior management and operational staff, in production and service environments.

5.         an approach to consulting which is both output focused and highly participative.

6.         proven processes and methodologies directed towards improving the focus and enhancing the success of our clients.

 WSM collaborates closely with the following strategic partners :

For the detailed financial aspects of business restructuring, mergers & acquisitions and specific taxation advice, we work with Chris Soutter, Partner, Cosgrave Soutter, chartered accountants;

For over 20 years, we have worked with Derek Lucas, whose experiential learning centre, “Operation Challenge” at Kangaroo Valley, NSW, has been our venue of choice for management, team and leadership workshops;

On IT projects, we collaborate from time to time with Steve Clarke and the team at Jebel Consultants (Canberra);

Alice Tay, Partner, Meyer Vandenberg (a member of the Andersons Group) provides advice in the area of commercial law.

We are particularly fortunate to have John Dowd, the prominent American “Deming” quality consultant, as our mentor especially for projects involving business improvement, leadership, prediction and measurement.

Consultant Profile

JIM WILSON 

QUALIFICATIONS

·    BA (Hons)  (German & Philosophy, UNSW, 1974)

·    MBA (University of Queensland, 1988)

·    Graduate Certificate in Strategic Asset Management (Uni of Canberra, 1998)

·    Certificate IV in Training and Assessment (2011)

·    Certificate in IV in Frontline Management (2011)

·    Diploma of Management (2011)

·    Diploma of Government (2011)

·    Advanced Diploma of Management (2011)

Professional Memberships and Affiliations

·    Member, Institute of Management Consultants

·    Member, Quality Society of Australasia

·    Member, Australian Institute of Professional Facilitators

Accreditations

·    The IOWEU approach to Smarter Selling and Better Buyer Relationships

·    Myers-Briggs Type Indicator, Step II; MBTI Teamwork Approach

·    "Think On Your Feet"

·    Communication workshops : Stagecraftä and Write to the Point

·    Herrmann Brain Dominance Instrument (HBDI) and Team Package

·    Neethling Brain Instrument (NBI) & related tools

·    Margerison-McCann Team Management Systems (Advanced Level)

·    Communication & Problem Solving Workshops (Margerison)

·    AUSINDUSTRY Total Quality Management Methodology

·    AUSINDUSTRY Export Market Planning Methodology

·    CIDA Building Best Practice Methodology

·    CELEMI Business Simulations

POSITION  : Principal, Wilson Strategic Management; Director, WSM Services Pty Ltd

CAREER SUMMARY

Following a number of years in senior consulting roles with chartered accounting firms, Jim Wilson established WSM in 1992. Jim works principally in Sydney and Canberra on business strategy, marketing and management development assignments for both private and public sector clients, particularly professional service firms. He has worked with organisations in the following sectors : banking and finance, accounting, auditing, consulting engineering, IT, utilities, as well as the public sector at Commonwealth, Territory / State and local levels.  

Over the last 20 or more years, Jim has worked with several hundred SMEs on a range of assignments, particularly business planning, organisation and management development. He also has considerable experience with designing and implementing interventions that are typically built around the principles of customer-focused, quality management. Jim is an experienced workshop facilitator and also delivers workshops in the areas of communications (verbal and written), personality styles and thinking preferences, as well as becoming the trusted adviser through ‘smarter selling’ and building trust-based, sustainable business relationships.

Earlier in his career, Jim helped manage the export development activities of a major primary industry, State statutory marketing organisation.  In this position, he gained direct commercial experience in most aspects of international trading and also worked as an internal consultant.  Prior to this, Jim worked with the Australian Government in the trade and industry portfolios in both policy and administrative areas concerned with international business and marketing, trade and industry policy and government relations. He held appointments as Regional Manager in two State offices, which involved advising companies on export market entry and market development strategies. 

EMPLOYMENT HISTORY

  • Commonwealth Department of Trade – March 1975 – November 1988
  • Committee of Direction of Fruit Marketing – July 1985 – December 1987 (secondment)
  • Coopers and Lybrand – December 1988 – December 1990
  • Deloitte Touche Tohmatsu – 1991

Self-employed – 1992 onward

© WSM Services 2013